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ArcGIS Software

Access information for ArcGIS software and services at Georgetown.

System Requirements

In order to use ArcGIS Pro, your computer must meet minimum requirements. Automatically check if your computer meets minimum requirements for ArcGIS Pro by clicking the button below. A full list of system requirements are available from EsriPlease review the full list before installing ArcGIS Pro.

Will my computer run ArcGIS Pro?

Software Download & Installation Instructions

All users are responsible for software installation and do so at their own risk. Georgetown University Library staff will not perform the software installation.

Obtaining Software

  1. Before beginning, ensure that your ArcGIS Online account is set up. If you have logged in to ArcGIS Online before, your account has been set up.
  2. Follow the links below to the version of ArcGIS Pro that you wish to install and sign in with your NetID and Password. Select the ArcGIS Pro folder, then the version that you wish to install.
  3. Download the files in the "Required" folder.
  4. Follow the installation instructions to install the main ArcGIS Pro software.
  5. Authorize your ArcGIS Pro software after completing the installation.
  6. After all required files have been installed, additional tools and extensions can be downloaded from the "Optional" folder.


Below are direct links to versions of software. Please review instructions above before downloading any files.

Virtual Access to ArcGIS Pro

For users who are unable to install ArcGIS Pro on their own computer or access a shared workstation, ArcGIS Pro is available on Nutanix Frame - a virtual computer lab - through your web browser. For performance and accessibility reasons, you are still strongly recommended to install ArcGIS Pro on your own machine, whenever possible. Within the Nutaix Frame, your access is limited to 2 hour sessions. Ensure that you save your work and review all documentation on Nutanix Frame provided by University information Services.

To access Nutanix Frame:

  1. Go to the Nutanix Frame login page.
  2. On the login page, click "Sign in with Georgetown SSO". The Georgetown login page will be displayed.
  3. Enter your NetID and password, and then click "Sign In."
  4. Complete the Duo authentication.
  5. The Library Virtual Lab main page is displayed. Click on the ArcGIS Pro icon to start the software.

On Nutanix Frame, ArcGIS Pro can be used without logging in to your ArcGIS Online account. You can also link it to your own ArcGIS Online account to work with existing maps and to take advantage of your credits. To do so, follow the instructions for authorizing your ArcGIS Software. This will need to be done each time you log in to Nutanix Frame as your configuration and files are not saved.

ArcMap is not available on Nutanix Frame.

More information about using Frame is available from the UIS Service Center. Technical issues and troubleshooting questions related to the Nutanix Frame access should be sent to

Technical Support

Do not contact Esri directly for software support.

There are a variety resources to support your use of ArcGIS products. If you encounter a problem installing, updating, or using any ArcGIS software, please use these resources first:

  1. EsrI Technical Support: Provides a knowledgebase of documentation for all Esri products, including ArcGIS Pro, ArcGIS Online, and ArcGIS Desktop.
  2. GIS Dictionary: A dictionary of terms related to GIS operations, cartography, and Esri technology.
  3. Esri Community (GeoNet): A free community of users providing ideas and support for cartography and Esri products.
  4. Downloads: A source for the most recent patches and service packs for Esri software.

If you find that you are still in need of technical support, please contact


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