ArcGIS Software

Known Bug Announcement and Work Around 

There is currently a unknown bug with the sign-in on ArcGIS Pro. When using the SSO login users successfully sign in but the application never launches. If you encounter this bug, here is the workaround you'll want to use. 

1. Start ArcGIS Pro and follow the prompts to login.
2. Rather than clicking on the "Georgetownuniv" organization as Your ArcGIS organization's URL, click the "Sign in Using Browser" option (see the image below). This will open the login screen in your browser.

Esri is aware of the bug and should hopefully be releasing the fixed version to education users soon. But the workaround should allow you to continue using ArcGIS Pro in the meantime. 

ArcGIS is a geographic information system (GIS) for working with maps and geographic information. It is used for: creating and using maps; compiling geographic data; analyzing mapped information; sharing and discovering geographic information; using maps and geographic information in a range of applications; and managing geographic information in a database.

The system provides an infrastructure for making maps and geographic information available throughout an organization, across a community, and openly on the Web.

Who is eligible to use Esri products under the Esri Education Site License for Georgetown University? With acceptable use:

• all current students, faculty, and staff at Georgetown University campuses
• campuses include:
  • Main Campus
  • Law Center
  • School of Medicine (SoM)
  • School of Continuing Studies (SCS)
  • Georgetown University in Qatar (GU-Q)

Some individuals are not eligible to use or install or use Esri products on Georgetown University's site license:

• MedStar Health employees unaffiliated with the School of Medicine
• contractors

The library offers several places where computers have ArcGIS Desktop installed:

• Main Campus: Gelardin Center Windows Computer Lab (First Floor Lauinger Library)
• Main Campus: Reference Computer Lab (Third Floor Lauinger Library)
• Main Campus: Blommer Science Library Windows Computer Lab (Third Floor of Reiss Building)
• Main Campus: Lauinger Library 307A (Third floor of Lauinger Library)
• School of Continuing Studies Level C2 Public PCs (west end of building near Library entrance)

Visit the Library's Computing Spaces & Software page to ascertain which version of ArcGIS Desktop is currently installed.