Sorry, there's a glitch in the chat system.
Email us -- we'll respond on the next business day.
In a world of e-research, there are more data sources available than ever, which means researchers need highly efficient ways to manage vast amounts of information easily. RefWorks is a powerful online research management, writing and collaboration tool designed to help researchers at all levels easily gather, organize, store and share all types of information and to instantly generate citations and bibliographies.
A new version of RefWorks is coming soon!
Refworks has plenty of tools to make it easy!
RefWorks Technical Support is available to help you:
Email us!
By Phone: +1. 800-521-0600 ext. 74440 or +1.734-997-4440.
Support hours are:
Eastern Time Zone:
Monday – Thursday: 8:00 am – 11:00 pm ET
Friday: 8:00 am – 8:00 pm ET
Sunday: 2:00 pm – 11:00 pm ET
Pacific Time Zone:
Monday – Thursday 5:00 am – 8:00 pm PT
Friday: 5:00 am – 5:00 pm PT
Sunday – 11:00 am – 8:00 pm PT
We offer several webinars on many different topics each month. Below are links to our schedule of upcoming sessions and recordings of recent ones.
Upcoming sessions and recordings:
We also offer a series of brief video tutorials on our RefWorks YouTube channel.
This work is licensed under a Creative Commons Attribution NonCommercial 4.0 International License. | Details of our policy